FAQ's

Here's a few questions we often hear.  If you have others, feel free to email us at hello@kindredsolcollective.com and we'll get you the answers.

 

What carrier to do you use to ship?

We ship USPS worldwide. If you'd prefer another carrier, we will make every effort to accommodate you. If you need an expedited product, contact us to work out details.

What is your shipping time? We ship within 3 business days of purchase.

What is your refund policy? You can return a product within 14 days of receipt. Products must be in perfect condition upon arrival. Any damaged product can not be refunded. We will refund you the cost minus shipping charges.

My item arrived damaged. What should I do? Please contact us as soon as possible to let us know of the damaged item. Send us a description along with a picture to hello@kindredsolcollective.com. We will send out another order as soon as proof is shown.

It says these products are eco-friendly. What makes them so? We consider the environment from start to finish with our products. Our prints are created using professional recycled card stock and vegetable based ink at a certified green print studio. Our packaging is either recycled or biodegradable and we use minimum packaging whenever possible.